Practical UK self-help when companies make refunds and cancellations difficult
RefundHelp creates clear, practical document packs for UK consumers. The first category is gym membership cancellation, refund and unwanted-charge problems.
The aim is not to pretend to be a solicitor or to guarantee outcomes. The aim is to help people put their position clearly in writing, keep evidence, follow up properly and understand what to do next.
Why this exists
Many people do not need a lawyer for a small cancellation or refund problem. They need a clear written request, a timeline, evidence checklist and sensible wording that avoids panic, anger or vague complaints.
Connected consumer-help projects
RefundHelp is being built alongside ParcelClaim, a dedicated UK parcel claim tool for missing, damaged and delivered-but-not-received parcel problems.
What RefundHelp is not
- RefundHelp is not a law firm.
- RefundHelp does not provide legal advice.
- RefundHelp does not contact gyms for you.
- RefundHelp does not guarantee cancellation, refund or compensation.
Our promise
If you pay for a pack and it is not useful to you, email us within 14 days and we will refund the purchase price under our refund policy.